CCarity SupportHelp centre
Contact

Email is the support channel for Carity.

Use the addresses below for app help and privacy requests. Carity support is handled by email only.

Email-only support No phone support
Support

App help

?
General support support@carity.co.uk
i
Include in your message Your device model, iOS version, app version, what happened, and screenshots if relevant.
Privacy

Access, correction, or deletion requests

@
Privacy contact legal@carity.co.uk
#
Suggested subject line Carity data request

What helps us reply faster

  • Tell us which part of the app is affected: alerts, favourites, garage, reminders, notifications, or premium.
  • Include the station, postcode, or vehicle involved when relevant.
  • Tell us the approximate date and time the issue happened.
  • Attach screenshots if they show the issue clearly.

If you need formal privacy support or accessible copies of materials, email us and say what format or help you need.